Fuller Brush warrants our products to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of one (1) year for the original invoice date. Shipping and handling fees are to be paid for by the customer. The manufacturer agrees, at its option during the warranty period, to repair and defect in material or workmanship, to replace the product, or to refund the product without charge to the customer (except for a fee for shipping, handling, packing and return postage, which will be incurred by the customer). Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt. Prior to returning an item, please email our warranties department at email@example.com.